Terms and conditions

By accessing and using this website (jiayukuo.ca), you agree to comply with the following terms and conditions. If you do not agree, please do not use this website.

Use of Website

This website and its contents are intended for personal, non-commercial use only. You may not:

  • Copy, reproduce, distribute, modify, or create derivative works from any part of the website, including illustrations, animations, text, and designs, without prior written permission.
  • Use this website for unlawful purposes or in a way that could damage, disable, or impair the site.

Intellectual Property

All content on jiayukuo.ca is the property of Jiayu Kuo unless otherwise stated. This includes:

  • Artwork
  • Illustrations
  • Designs
  • Animations, 
  • Greeting card’s graphics, and text.

Unauthorized use of any content may result in legal action.

Purchases

When you make a purchase through our website:

  • You agree that the information you provide is accurate and complete.
  • Prices are listed in Canadian Dollars (CAD) unless otherwise noted.
  • We reserve the right to cancel or refuse any order at our discretion (for example, if a product is mispriced or unavailable).

Limitation of Liability

We make reasonable efforts to ensure the website is accurate and functional. However, we do not guarantee that the website will always be error-free or uninterrupted.
We are not responsible for any loss or damage that may arise from using this website or its content.

Changes to Terms

We may update these Terms of Use at any time. Any changes will be posted on this page, and your continued use of the website means you accept these changes.

Contact

If you have questions about these terms, please contact us at contact@jiayukuo.ca.

We respect your privacy. This Privacy Policy explains how jiayukuo.ca collects, uses, and protects your personal information, following Canadian law (PIPEDA).

Information We Collect

We may collect:

  • Your name, email, address, and phone number when you place an order or contact us.
  • Payment details (we do not store your credit card information; payments are handled securely by third-party services).
  • Analytics data (IP address, browser type, pages visited) to improve our website.

How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Communicate with you about your purchase.
  • Improve our website and services.

Sharing of Information

We do not sell or rent your personal information.
We may share it with:

  • Trusted services (payment, shipping) to complete your order.
  • Authorities if required by law.

Cookies

Our website uses cookies to:

  • Support shopping cart functionality.
  • Analyze site usage.

You can disable cookies in your browser settings.

Data Security

We take reasonable measures to protect your data. However, no system is 100 percent secure. Please contact us if you have concerns.

Your Rights

You have the right to:

  • Ask what personal data we store about you.
  • Request to access, correct, or delete your personal data where allowed by law.

What does this mean?
If you have provided personal information (such as when you made a purchase or contacted us), you can email us to ask:

  • What personal data of yours we hold.
  • To correct or update your data if it is incorrect.
  • To delete your data, where possible and allowed by law.

We will not provide access to data about other customers or users.

Please email contact@jiayukuo.ca to make a request.

Intellectual Property

All content (illustrations, designs, animations, text) on jiayukuo.ca is owned by Jiayu Kuo unless otherwise stated.
No part of this content may be used without permission.

Changes

We may update this policy at any time. The latest version will be posted on this page.